Northeast Oregon Public Transit (and it's parent agency, Community Connection of Northeast Oregon Inc.) operates all services in strict accordance with Title VI of the Civil Rights Act. Its programs are offered without regard to race, color or national origin. If you feel you have been aggrieved by an unlawful discrimnatory practice, this module is designed to inform and assist you.
Use these buttons to learn about our transit system, complaint procedures, public outreach efforts and the agency's efforts toward diversity and participant representation. Assistance is available for people with Limited English Proficiency. If you wish, you can even file a complaint online.
If you prefer, you can request a written complaint form or download one from the Publications page. You may also send an email or schedule a face to face meeting with a responsible member of our staff:
Baker County: Mary Jo Carpenter
Union County: Frank Thomas
Wallowa County: Connie Guentert
Alternatively, you may contact the agency's Executive Director:
2802 Adams Avenue La Grande, OR 97850
A complaint may also (or instead) bypass the agency entirely and address concerns direcly to the Federal Transit Administration:
Federal Transit Administration
Office of Civil Right
Attn: Title VI Program Coordinator
East Building Fifth Floor - TCR
1200 New Jersey Avenue SE
Washington DC, 20590
Our written documents on the Title VI Program are attatched in PDF and are availalbe on the Publications page or by clicking the corresponding buttons on the right. Publications are subject to a periodic review and upkeep process in each county.